Shipping Policy

Thank you for shopping with Brisk Crate! Here’s everything you need to know about how we ship your order.

Free Shipping in the US
We offer free standard shipping on all orders delivered within the United States. There’s no minimum purchase required.

Delivery Time
Orders typically arrive within 5 to 10 business days of being placed. Business days are Monday through Friday, excluding holidays. Delivery times are estimates and may be affected by carrier delays, weather, or high-volume periods such as holidays and sales events.

Order Processing
Once your order is placed, you’ll receive a confirmation email. We’ll send a second email with tracking information as soon as your order ships, so you can follow it every step of the way.

Shipping Destinations
We currently ship only within the United States. We do not offer international shipping at this time.

Incorrect Addresses
Please double-check your shipping address at checkout. We aren’t responsible for orders delivered to an incorrect address entered by the customer. If you notice a mistake, contact us right away and we’ll do our best to fix it before your order ships.

Delayed, Lost, or Damaged Orders
If your order hasn’t arrived within 10 business days, or it arrives damaged, please contact us at samorrecom@gmail.com and include your order number. We’ll work with you to make it right.

Questions?
Reach us anytime at samorrecom@gmail.com